The Sims 4 doesn’t support Origin cloud storage, so game saves don’t automatically transfer between Mac and PC. If you need more help, you can review our Origin FAQ and our disc installation article. Once the download is complete, you’ll be able to launch The Sims 4 and start playing. When the code is redeemed, The Sims 4 will begin to download in your Origin Library. Input your product code, found within the packaging or insert.Under the Games pull-down menu (top left), click Redeem Product Code.
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